Resources from the Hospitality Industry

American Hotel and Lodging Educational
The American Hotel and Lodging Association's Educational Institute external-link.gif offers a variety of training resources for hoteliers, including the bi-lingual training video Enabling Independence: Service for Guests with Disabilities external-link.gif, as well as the primer Creating an Accessible Web Presence for the Lodging Industry external-link.gif and the new checklist and guide based on the ADA 2010 regulations ADA Guide for Lodging Owners and Operators.external-link.gif

Asian American Hotel Owners Association
The Asian American Hotel Owners Association external-link.gif offers a variety of information for hotel owners and operators.

We Welcome Service AnimalsCalifornia Hotel and Lodging Association
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This initiative offers several publications, as well as online staff training videos in both English and Spanish. 

National Restaurant Association (NRA)
Americans with Disabilities Act Toolkit external-link.gif
The NRA offer this publication free of charge to its members, and at a nominal cost to non-members. The PDF document includes information on facility access issues, incuding new construction, renovations, and barrier removal in existing facilities, as well as guidance on service animals and other operational issues.